1. Arrange the following steps of training and development process in the right sequence:
a. Need analysis
b. Validation
c. Evaluation
d. Implement the programme
e. Instructional design
(1) a, e, d, c, b
(2) a, e, c, b, d
(3) a, e, b, d, c
(4) a, b, e, c, d
Answer: (3)
2.Which one of the following is related to ‘Standard of Personnel’?
(1) Job Specification
(2) Job Description
(3) Job Design
(4) Job Evaluation
Answer: (1)
3. If an employee desires to pay more than the minimum required contribution under the Employees’ Provident Fund and Miscellaneous Provisions Act, 1952, then
(1) employer shall also pay an amount equal to the total contribution of employee.
(2) employer shall pay only half of the additional contribution of employee.
(3) employer is under no obligation to pay the additional contribution.
(4) the act is silent regarding this matter.
Answer: (3)
4. Under the Employees’ State Insurance Act, 1948, sickness benefit can be paid for which one of the following maximum periods?
(1) 45 days in two consecutive benefit periods.
(2) 66 days in two consecutive benefit periods.
(3) 91 days in two consecutive benefit periods.
(4) 180 days in two consecutive benefit periods.
Answer: (3)
5. Which one of the following laws is enacted by the Central Government and enforced by the State Governments?
(1) The Employees State Insurance Act, 1948
(2) The Employees’ Provident Fund and Miscellaneous Provisions Act, 1952
(3) Factories Act, 1948
(4) The Mines Act, 1952
Answer: (3)
6. Arrange the steps of diagnostic model of human resource management in the correct sequence from the first to the last. Select the code of correct sequence
a. Evaluate
b. Prescribe
c. Diagnose
d. Implement
Codes:
(1) c, b, a, d
(2) c, b, d, a
(3) a, c, d, b
(4) a, c, b, d
Answer: (2)
7 The agreement arrived at during the course of conciliation proceeding in industrial disputes is known as
(1) Settlement
(2) Award
(3) Reward
(4) Accord and sanction
Answer: (1)
8. Results of a period that may occur at the initial career entry when the new employee’s high job expectations confront the reality of a boring, unchallenging job. This may rightly be attributed to which one of the following?
(1) Reality Shock
(2) Mentoring Shock
(3) Mental upcharge
(4) Career upset
Answer: (1)
9. Assertion (A): Promotion is a move within the organization to a higher position that has greater responsibilities and requires more advanced skills.
Reasoning (R): Promotion may not involve a raise in status but a hike in salary is a must. Code:
(A) and (R) both are correct.
(B) and (R) both are incorrect.
(C) is correct whereas (R) is incorrect.
(D) is incorrect whereas (R) is correct.
Answer (3)
10.Match the following and select the code of correct matching:
List - I
Identification of leadership potential. (i) Vocational test
Finding most suitable area of working ii) Aptitude Tests
Discovering interest and potential acquiring skills iii) Intelligence Test Tests
Measuring capacity to think, learn draw relationships iv) Personality Tests and
Code:
(a) (b) (c) (d)
(1). iv) (iii) (ii) (i)
(2). (i) (ii) (iii) (iv)
(3) (iv) (i) (ii) (iii)
(4) (i) (iii) (ii) (iv)
Answer (3)
11. Which one of the following is a facility to file anonymous complaints?
(1) Juke Box
(2) Wide Box
(3) Gripe Box
(4) Hard Box
Answer (3)
12.Which of the following is/are not gain sharing plan(s)?
Scanlon Plan
Rucker Plan
Employee Stock Option Plan
Improshare Plan
Code :
(c) only
(d) only
(3). (c) and (d) both
(4) (b), (c) and (d)
Answer (1)
13. In which one of the following methods of performance appraisal, predetermined percentages of rates are placed in various performance categories ?
1) Alternation Ranking Method
2) Forced Distribution Method
3) Paired Comparison Method
4) Check - list Method
Answer (2)
14. The process of studying and collecting information relating to a specific job is known as
(A) Motion study
(B) Job analysis
(C) Job specification
(D) Job enrichment
Answer (B)
15.The horizontal expansion of jobs is termed as
A bargaining which is based upon zero-sum game is known as
(A) Integrative bargaining
(B) Principled bargaining
(C) Distributive bargaining
(D) none of these
Answer (C)
16. The final link in the communication process that puts the message back into the system as a check against misunderstandings is described as
(A) Decoding
(B) Feedback
(C) Feedback Loop
(D) None of these
Answer (C)
17. The drive to become what one is capable of becoming is:
(A) Self-Awareness
(B) Self-Efficiency
(C)Self-Actualization
(D) Self-Esteem
Answer(C)
18.Theory Z has been propounded by:
(A) McGregor
(B) Maslow
(C) Ouchi
(D) Skinner
Answer (C)
19 Which of the following is not within the scope of Adjudication?
(A) Conciliation
(B) Industrial Tribunal
(C) Labor Court
(D) National Tribunal
Answer (C)
20) Outplacement services are provided to employees who have been:
(A) Dismissed
(B) Retired
(C) Rendered surplus
(D) Given voluntary retirement
Answer (B)
21. Which pattern reflects a pure executive form of management?
(A) Functional
(B) Line
(C) Line and Staff
(D) Committee
Answer (B)
22. “A place for everything, everything in its place” is
(A) American Management
(B) 5s Practice
(C) Peter Principle
(D) A Chinese Practice
Answer (B)
23. Robert Keplan is associated with
(A) A Benchmark Practice
(B) Balanced Score Card
24. Strategic Intent of an Organization should clearly spell out
1. Who we are
2. Where are we going in the long term
3. How will we measure the performance
4.All of the above
Answer (4)
25. The distinction between „job enrichment‟ and „job enlargement‟ is
(1) Semantics
̳(2) Job enrichment‘ is vertical loading while ̳job enlargement‘ is horizontal loading
̳(3) Job enrichment‘ is the outgrowth of Hertzberg‘s theory while ̳job enlargement‘ is of Maslow‘s orientation.
̳(4) Job enrichment‘ is more for the individual and the other is more of organization making
Answer :(2)
26. In „delegation‟
1. Only authority is delegated not responsibility
2. Both authority and responsibility are delegated
3. Only responsibility is delegated, not authority
4. Neither responsibility, nor authority is delegated
Answer(1)
27. Cross-functional groups that operate across space, time and organizational boundaries with members who communicate mainly through information technologies are
1. Telecomputers
2. Virtual teams
3. Teleworkers
4. Telemarketers
Answer (2)
28. Career resilience means
1. Ability to switch careers
2. Ability to remain with same competencies refining suitably for organizations
3. Lack of capacity to remain in career
4. None of the above
Answer (2)
29. Lock out means
1. An antithesis of strike
2. Refusal to employ any person in employment
3. The temporary closing of a place of employment
4. Illegal strike
Answer (3)
30.Which of the following method has not been given a statutory form in India ?
1. Conciliation
2. Mediation
3. Voluntary Arbitration
4. Adjudication
Answer (1)
31.What are the operative functions of HRM?
1. Organizing
2. Directing
3. Controlling
4. All of the above
Answer (1)
32.Which one is not a performance appraisal method?
1. 360° performance appraisal
2. Balanced score card
3. Rank method
4. Interview method
Answer (4)
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33. Selection of persons in an organization is the responsibility of
(A) Security Dept.
(B) Personnel Dept.
(C) Trade Unions
(D) Canteen Dept.
Answer (B)
34. Labor Welfare facilities were incorporated in which legislation?
1. MRTP Act
2. Essential Commodities Act
3. Consumer Protection Act
4. Factories Act
Answer (4)
35.The process of establishing the value of jobs in a job hierarchy is known as
(I) Job analysis
(II) Job requirement
(III) Job evaluation
(IV) Performance evaluation
Find the correct combination according to the code.
(A) I & II
(B) II & III
(C) III & IV
(D) I & IV
Answer (C)
36. Which of the following is the meaning of Human Resource Planning?
Evaluation of job
Satisfaction of the employees on the job
Appraising the performance of employees
It is the process by which an organization ensures that it has the right number and kind of people at the right place, at the right time.
Answer (D)
37. Induction refers to
1. Giving training to the employees.
2. Giving incentive to the employees.
3. Introducing employees to the organization culture and situation.
4. Increasing the morale of the employees.
Answer 3.
38. Which of the following is not a fringe benefit?
(A) Transport
(B) Subsidized canteen facilities
(C) Free education to the children
(D) Dearness Allowance
Answer (D)
39.„X‟ and „Y‟ theory was prepared by
(A) Herzberg
(B) Maslow
(C) Porter and Lawler
(D) McGregor
Answer (D)
40. A personality characteristic indicating one‟s willingness to do whatever it takes to get one‟s own way is known as
(A) Locus of control
(B) Machiavellism
(C) Job characteristic model
(D) Personality legitimacy
Answer(B)
41. The process of studying and collecting information relating to a specific job is known as
(A) Motion study
(B) Job analysis
(C) Job specification
(D) Job enrichment
Answer (B)
42. The horizontal expansion of jobs is termed as
A bargaining which is based upon zero-sum game is known as
(A) Integrative bargaining
(B) Principled bargaining
(C) Distributive bargaining
(D) none of these
Answer (C)
43. The final link in the communication process that puts the message back into the system as a check against misunderstandings is described as
(A) Decoding
(B) Feedback
(C) Feedback Loop
(D) None of these
Answer (C)
44. The drive to become what one is capable of becoming is:
(A) Self-Awareness
(B ) Self-Efficiency
(C) Self-Actualization
(D) Self-Esteem
Answer (C)
45. Z has been propounded by:
(A) McGregor
(B) Maslow
(C) Ouchi
(D) Skinner
Answer (C)
46.Which of the following is not within the scope of Adjudication?
(A) conciliation
(B) industrial Tribunal
(C) Labor Court
(D) National Tribunal
Answer (C)
47. Outplacement services are provided to employees who have been:
(A) Dismissed
(B) Retired
(C) Rendered surplus
(D) Given voluntary retirement
Answer (B)
48. Third Party intervention” as “Conflict Resolution” is
1) often required
2) seldom required
3) required as a mandate, when conflict remains unresolved
4) not at all considered as an option
Answer(3)
49. The policy of introducing “New Blood” is
1) Steriotypic
2) Bureacratic as well as redtapic
3) Innovative and challenging, making the corporate dynamic
4) Innovative, challenging, but often resisted
Answer (3)
50 An “Assessment Centre” is
(A) A place
(B) Technique
(C) Both (A) and (B)
(D) none of these
Answer (C)
51. “Organizational learning” and “Learning organization” are
(1) Different
(2) Complementary to each other
(3) Same
(4) Reverse to each other
Answer(2)
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