Q1. The term “Grapevine Communication” is related to
(A) Formal Communication
(B) Informal Communication
(C) Written Communication
(D) Vertical Communication
Answer (B)
Q2. Which one of the following is not a step in planning ?
(A) Establishing objectives
(B) Developing premises
(C) Determining alternative courses
(D) Identifying needs of employees
Answer (D)
Q3. F.W. Taylor has done the following studies for improving the production process :
(A) Time Study, Fatigue Study and Fatal Study.
(B) Time Study, Motion Study and Fatal Study.
(C) Time Study, Motion Study and Fatigue Study.
(D) Time Study, Motivation Study and Fatigue Study
Answer (C)
Q4. Who divided all activities of the organisations into six groups ; Technical, Commercial, Financial, Security, Accounting and Managerial ?
(A) Peter Drucker
(B) D. E. Mc Forland
(C) Henry Fayol
(D) George R. Terry
Answer (A)
Q5. What are the elements that a Mission Statement of an Organisation should include?
(A) Self guidelines for Business Operations
(B) Identifies the reasons for existence of a company and its responsibilities to the stakeholders.
(C) Identifies the firms’ customers and their needs and matches them to the products and services.
(D) All of the above (A), (B) and (C)
Answer (D)
Q6. Changes in population characteristics such as age, gender, race, marital status, income and education are examples of change :
(A) Demographic
(B) Cultural
(C) Geographic
(D) Diversity
Answer (A)
Q7. The principle of organisation that no employee should report to more than one superior is called
(A) Scalar principle
(B) Span of control
(C) Unity of command
(D) Unity of direction.
Answer (C)
Q8. Which is the oldest and simplest form of organisation ?
(A) Functional organisation
(B) Committee organisation
(C) Line organisation
(D) Line and staff organization.
Answer (C)
Q9. Transactional Analysis (TA) is related to
(A) Learning
(B) Attitudes
(C) Perception
(D) Personality.
Answer (D)
Q10. Hawthorne Experiment is related to the
(A) Systems theory
(B) Classical theory
(C) Human relations theory
(D) Scientific management theory
Answer (C)
Q11.Organizational learning” and “Learning organi- zation” are
(A) Same
(B) Different
(C) Reverse to each other
(D) Complementary to each other
Answer: (D)
Q12 During his days at Midvale Steel Company F.W. Taylor saw that employees soldiering – deliber- ately working at a pace slower than their capabil- ities. He identified that, workers indulge in sol- diering primarily for the following reasons:
(A) Fear of losing jobs if they increase their output.
(B) Faulty wage systems.
(C) Out-dated methods of working
(D) All of the above
Answer: (D)
Q13. Which of the following is not included as Micro-Environmental Variables ?
(A) Prevailing economic and political conditions.
(B) Emerging new technologies
(C) Financial conditions and culture
(D) None of the above
Answer (D)
Q14 . Need-Hierarchy Theory was propounded by
(A) Peter F. Drucker
(B) Abraham Maslow
(C) Mc – Fraland
(D) Elton Mayo
Answer. (B)
Q15. Taylor differential piece rate system is related to
(A) Time wage system
(B) Piece wage system
(C) Incentive wage system
(D) None of the above
Answer: (C)
Q16 Match the following:
(i) Sensitivity training (a) Leadership
(ii) Hygiene factors ( b) Organisational Development
(iii) Number of subordinates (c) Motivation
(iv) Likert’s management system (d) Span of management
Codes:
(i) (ii) (iii) (iv)
(A) (b) (c) (d) (a)
(B) (a) (c) (d) (b)
(C) (d) (c) (a) (b)
(D) (a) (b) (c) (d)
Answer: (A)
Q17 Expectancy Theory of Motivation was propounded by
(A) Porter and Lawler
(B) McGregor
(C) Vroom
(D) J. Stacy Adams
Answer: (C)
Q18 Planning is looking ahead and control is
(A) Scanning environment
(B) Looking back
(C) Setting targets
(D) Defining objectives
Answer (B)
Q19 Name the Author of Equity Theory of Motivation.
(A) Blake & Mouton
(B) Strube & Garcia
(C) Stancy Adams
(D) Albert Bandura
Answer (C)
Q20 Which of the following provides direction, serves as standards for evaluating performance and motivates members of the organization?
(A) Mission
(B) Values
(C) Objectives
(D) Goals
Answer (C)
Q21 The four systems of Management in terms of Leadership styles are related to
(A) Blake and Mouton
(B) Philip Kotler
(C) Peter F. Drucker
(D) Rensis Likert
Answer (D)
Q22 The number of subordinates a superior can effectively handle is called
(A) Organising people
(B) Span of control
(C) Direction
(D) Coordination
Answer: (B)
Q23 Who is father of Administrative Management Theory?
(A) Max Weber
(B) Frank Gilbraith
(C) Henry Fayol
(D) Henry Gantt
Answer (C)
Q24. The two factor theory was propounded by
(A) Frederick Herzberg
(B) A.H. Maslow
(C) Mc Gregor
(D) Elton Mayo
Answer (A)
Q25 Porter and Lawler model is related to
(A) Perception
(B) Attitudes
(C) Motivation
(D) Leadership
Answer (C)
Q26 Diffusion of routine information takes place through
(A) Downward Communication
(B) Upward Communication
(C) Horizontal Communication
(D) External Communication
Answer: (A)
Q27 Which one is not the technique of personality measurement?
(A) Projective Technique
(B) Word Association Technique
(C) Raven’s Progressive Matrices
(D) Sentence Completion Technique
Answer: (C)
Q28 Drive is explained by:
(A) any strong stimulus that impels action.
(B) any object, event exiting in the environment.
(C) anything that increases the repetition of behaviour.
(D) none of the above (A)
Q29 Consider the following phases of Organisational Development (OD)
a. Entry into the organisation
b. Development of internal resources
c. Problem identification
d. Specific intervention
e. Building a collaborative culture
Rearrange the above stages in an orderly sequence :
(A) a → c → b → d → e
(B) a → b → c → d → e
(C) c → b → a → e → d
(D) a → c → d → e → b (D)
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