Process and Steps in Decision-Making:
1.. Perception.
2. Conception.
3. Investigation.
4. Deliberation.
5. Selection.
6. Promulgation
1. Perception:- Perception is a state of awareness. The executive first perceives and then moves on to choose one of the alternatives and thus takes a decision.
2. Conception:- Conception means programme for action. Conception relates to that power of mind which develops ideas out of what has been perceived.
3. Investigation:- The investigation provides an equipment with the help of which the manager tries to go ahead with a debate
4. Deliberation:-Weighing the consequences of possible course of action is called deliberations.
5. Selection:-Selection is an act of the choice which in management terminology is known as decision.
6. Promulgation:- communicated to all those who are concerned and for whom the decision is meant. Only proper promulgation will help its execution.
PROCESS/five phases
(a) Defining and analysing the problem perception.
(b) Finding relevant fact, i.e., the act of conception and investigation.
(c) Developing alternative solutions i.e., the act of deliberation.
(d) Selecting the best solution, i.e., the act of selection - the choice - the actual decision-making.
(e) Converting the decision into effective action, i.e., the promulgation
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